Terms and conditions

The terms and conditions were last reviewed at the 08th of May 2019

School information

Højskolen Østersøen
Flensborgvej 48-50
6200 Aabenraa

Tlf.: +45 7462 4700
E-mail: info@hojoster.dk
CVR nr. 15756349

1. Conditions

The student receives instruction, excursions, etc. according to the times stated in the course program. Højskolen Østersøen reserves the right to change the program. Any changes may be due to illness or general force majeure. The school undertakes to find equivalent activities as a replacement. After registering, the student receives a confirmation of participation by mail. Approx. one month before the start of the course, the student will receive a practical letter by mail or letter with information about the course.

2. Enrollment

Enrollment takes place either by Højskolen Østersøen’s website web registration (www.hojoster.dk or by telephone inquiry. The registration is termed binding. The student receives written confirmation by mail.

3. Payment terms

Rates and payment terms are provided together with the description of each course. All prices are listed in Euros (Euro). All amounts are exempt from VAT, cf. VAT rules for education.

It is possible to pay with Visa or bank transfer.

Half of the tuition fee must be paid for the registration to apply. Upon cancellation, the intuition fee is not refunded. In case of an interrupted stay, payment must be made for the week started plus four weeks. If you don’t get a visa you will get a full refund of your money.

Your Folk High School stay is paid as followed:

  • Half of the tuition fee immediately
  • The rest of the tuition fee is paid the latest two months before the course start

Note!

  • Registration is only valid when the college has confirmed it and when half of the tuition fee has been paid.
  • We strongly recommend cancellation insurance on all our courses (cannot be purchased through the college)
  • No fees are charged for online payments.
  • If the 2nd tuition is not paid on time, Højskolen Østersøen contacts the student either per. e-mail or phone with a reminder of payment.

 

Online payment security

No account or credit card information is stored when paying online. All data communication in connection with the electronic payment is done via a third party, a secure payment solution (Bambora formerly E-pay), a so-called encrypted SSL connection according to regulations from NETS.

4. Return

The general law of 14 days’ right of withdrawal on goods and services purchased online is not applicable to Folk High School courses. If you cancel your registration, your registration will be canceled and our normal repayment rules for paid-in amounts will enter into force.

5. Complaints

Any complaints about errors/problems during payment or your stay can be directed to adm@hojoster.dk

6. Reservations

Reservations are made for print / key errors and for sold out courses; deviations from the written as well as the displayed images.

 7. Cancellation of courses

We serve the right to cancel courses if there are too few registrations or due to illness. In the event of cancellation, it will be possible to move the student’s registration to another course with vacant seats or get the money returned. The student will be contacted by email or telephone in case of cancellation. We cannot guarantee that canceled courses will be created at a later date. The course fee will only be refunded in case of cancellation or relocation of the course.